Shipping Policy

SHIPPING POLICY Last updated: 3 October 2026 1. SHIPPING AREA IGNOTA PARS currently ships within Switzerland only. 2. PROCESSING TIME Orders are normally prepared and dispatched within 1–3 business days after successful payment. Business days do not include weekends or public holidays. 3. SHIPPING COST Standard shipping within Switzerland costs CHF 8. Orders with a merchandise value of CHF 300 or more qualify for free shipping. The applicable shipping cost is shown during checkout before the order is completed. 4. DELIVERY TIME Delivery time depends on the shipping carrier and destination. Processing time and delivery time are separate. Unexpected delays may occur after an order has been handed over to the carrier. 5. SHIPPING ADDRESS Customers are responsible for providing a complete and accurate shipping address when placing an order. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched. 6. DELIVERY ISSUES If your order appears to be lost, arrives damaged, or you experience another delivery problem, please contact us with your order details so that we can investigate the issue. 7. CONTACT For shipping questions, contact: ignotaparscontact@gmail.com